FX Global
Privacy Policy
We explain how FX Global collects, uses, and protects your information across all products.
Introduction
FX Global respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and the choices available to you.
Information We Collect
Account information such as your name, email address, phone number, and country of residence.
Subscription and billing data required to activate and manage your plans.
Usage data including device information, log files, and preferences that help us improve the platform.
Communication records like support conversations and feedback submitted through the app.
How We Use Information
To provide and improve platform features, subscriptions, and customer support.
To personalise learning content, trading signals, and notifications based on your profile.
To process payments securely and keep accurate subscription records.
To protect the platform against fraudulent or abusive activity and comply with legal requirements.
Data Security & Retention
We apply technical and organisational safeguards to protect your data against unauthorised access, alteration, or destruction.
Personal information is retained only for as long as necessary to deliver services or as required by law.
If you close your account, certain data may remain archived for compliance and legitimate business purposes.
Your Rights
You can access, update, or delete your personal information by contacting support or using in-app settings.
You may opt out of marketing communications at any time.
Depending on your location, you may have additional rights over your data under local data protection laws.
Third-Party Services
We may share limited data with trusted service providers (for example, payment processors and notification services) to operate the platform.
Third-party services are contractually required to protect your data and use it only for the services they deliver on our behalf.
Contact Us
If you have any questions about this privacy policy or need assistance with your data, please reach out to support@fxglobal.com.